Administrative teams are shrinking, budgets are tighter than ever and (as always) the pace of business is ever increasing. Admins are constantly trying to “do more with less.” It’s critical that businesses implement concrete strategies to elevate workplace performance and increase job satisfaction in order to develop, retain and attract high-quality administrative professionals.
About the Program
The ELEVATE Admins program was developed by Chrissy Scivicque, an experienced certified career coach, corporate trainer and advanced curriculum designer. It has been delivered at Capital One, Northrop Grumman, Skadden Law and dozens of other world-renowned organizations. The framework for the ELEVATE Admins program is easy to remember because it’s an acronym.
E = Engage
Administrative professionals, like nearly all employees, excel most when they feel enthusiastic about their role and deeply involved in (and committed to) the success of the business.
This program helps admins feel invested in their work and the organization by reigniting their sense of professional passion.
L = Leverage
Few administrative teams are properly leveraged. That doesn’t mean they’re not busy; they simply aren’t contributing to the fullest extent possible. Most administrative professionals have talents and interests that go beyond the typical day-to-day tasks assigned to them.
This program teaches admins to leverage their capabilities in new and different ways to achieve maximum productivity and exceptional performance.
E = Empower
Administrative professionals are often stifled by micromanagement and lack of authority. However, this role possesses a unique, hidden opportunity for exerting influence within the team and the organization as a whole.
This program teaches administrative professionals to make decisions and take initiative based on their own sound judgment, giving them a deeper investment in the outcome and a greater sense of purpose.
V = Value
The administrative role has long been undervalued in the workplace, and this has negatively influenced the way admins view their own contributions. People rise (or fall) to meet the expectations placed on them. By understanding how their work impacts the bottom line, admins gain motivation and rise to new performance heights.
This program helps administrative professionals recognize and increase their value to the organization in measurable ways.
A = Advocate
Administrative professionals often struggle to clearly articulate their professional victories and thus are frequently overlooked. All professionals, regardless of role, have a responsibility to promote themselves by thinking, speaking and acting from a place of self-worth.
This program inspires administrative professionals to become ambassadors of the organization and vocal advocates for their own role in its success.
T = Train
Administrative professionals are in a unique position to continuously expand their skillset by taking on new challenges and additional responsibilities. By engaging in ongoing growth activities, admins can become more autonomous, efficient and effective team players.
This program teaches administrative professionals to embrace a mindset of disciplined, continuous learning by training for their job like an athlete trains for the Olympics.
E = Execute
Through positive, consistent action, admins have the power to shape their own professional future and the entire dynamic within an organization.
This program encourages administrative professionals to demonstrate responsible, intelligent execution of the ELEVATE principles and offers specific action steps for successfully doing so.
“Chrissy has a wonderful, warm, and highly respectful way of helping people with what they need most. She gets right away what the issue is and knows just how to provide assistance to help you help yourself. She has provided me with great tools that I’m actively using, and getting return on. You won’t regret using her services!”
– C. Downing, Alabama, Northrop Grumman
Program participants will build a variety of new skills to:
Resolve challenges quickly and effectively
Proactively prevent challenges in the future
Improve communication (inside the team and outside)
Improve collaboration and teamwork
Effectively Manage stress and change
Produce higher-quality work
Maintain morale and positive attitude
Deliver Powerful Positive Outcomes for the Business
How It Works
The ELEVATE Admins program is a two-day on-site training and coaching program. It is 100% interactive and fully customized to meet the needs of your business as well as the individuals on the team.
The program is designed to address challenges in an environment that is safe, productive, and solutions-oriented. We use a variety of interactive tools to stimulate:
- Powerful insights
All attendees are provided with a variety of materials to enhance the experience and support continued progress. A custom workbook will be created for your team, including some or all of the following:
- Tip sheets
- Step-by-step how-to guides
- Informational articles
- Recommended reading
- Additional resources as needed
Attendees also receive daily agendas, presentation slides and other materials as appropriate.
Who is it for?
The program is designed specifically for administrative professionals. It is a perfect complement for all industries and markets, and a wide variety of administrative titles.
Is your team ready to ELEVATE?
Contact Chrissy today to learn more about the program and see if it's right for your team. Please take a moment to provide some information about your company and team using the form below.